Raise itLinkedIn · post · 1,100 reactions · Mon 09:12
“Their founder's post about the supply chain change went further than anything the brand account has published this year.”
Opportunity · Ask for permission to boost it, and ask why it worked.
Agencies
Every client gets its own workspace, its own competitors and its own alerts. You get one view of what actually moved, and a report you can forward without rewriting it.
Raise itLinkedIn · post · 1,100 reactions · Mon 09:12
“Their founder's post about the supply chain change went further than anything the brand account has published this year.”
Opportunity · Ask for permission to boost it, and ask why it worked.
Watch itX · 42 posts since Friday · Mon 09:14
“A pricing question keeps being asked and keeps going unanswered. Nothing dramatic yet, and it has doubled since Friday.”
Rising · Worth a line in the Monday email before it is worth a call.
Tell themMedium · post · 8 responses · Sun 18:40
“Their biggest competitor published a comparison naming them twice, and it is already ranking for two of their terms.”
Competitive · The client will hear about this from someone. Better from you.
The agency problem
Every client needs their brand watched, their competitors watched and their campaigns measured. Done by hand that is a person's week; done badly it is a client asking about something you had not seen.
Nine clients, one view
14,280conversations across four of the workspaces · last 7 days
Northfieldsfounder post carried the week6,140
Castlegatepricing question, doubling3,910
Old Quaysteady, nothing to raise2,480
Mill Streetcampaign starts Thursday1,750
Of the week's conversation, needed anyone to act
3
Three findings out of 14,280 conversations. The value is not the volume — it is arriving at Monday already knowing which three.
Castlegate pricing questions, per day
The four workspaces above sum to the 14,280 total.
An agency is not paid to read everything. It is paid to notice the three things that matter and say them first, before the client's own team does.
What agencies need
This is the one industry where the hard part is not finding the signal. It is keeping nine sets of them apart and getting each one in front of a different person.
Separate listeners, sources, alerts and history for each one, with nothing bleeding between them.
Growth includes 3 client workspaces, Scale includes 10.
Each client's rivals tracked on the same scale as the client, so share of voice means something.
Competitor tracking is included from Growth.
Mark a launch date and measure the conversation either side of it, per client.
Before, during, after — against that client's own baseline.
A weekly PDF per client, white-labelled, that reads as something you wrote.
White-label reporting is on Scale at $299 a month.
From nine workspaces to one email
Fourteen thousand conversations across nine clients is not an insight, it is a filing problem. What earns the retainer is arriving with three things and the evidence for each.
01Collected
14,280
A week of conversation across nine client workspaces and their competitors.
02Ranked
Per client
Each one against its own baseline, so a quiet client staying quiet is not noise.
03Surfaced
Three findings
One opportunity, one rising problem, one competitive move.
04Sent
Three emails
Each with the posts attached, in a report with your name on it.
Worked example
Add a workspace per client and let us propose their listeners from their own website. Each one keeps its own history, alerts and report.
What we do not do: reply, post or run community management for you. We find the conversation and give you the thread, the author and the context. Growth covers 3 client workspaces at $129 a month and Scale covers 10 at $299 with white-label reports; beyond that there is an Agency plan.
Looking for the feature rather than the job? See client reporting