Social listening for brands and the agencies behind them
Mentions, sentiment, and buyers asking for what you sell, the moment they say it in public. Enter your website: we set up your listeners and Robin tells you what matters.
Free for 7 days. No credit card. We build your first listeners from your site.
Trusted by teams at brands and agencies like
“We do a ton of social listening and concentrate on what our consumers are talking about.”
Those conversations reveal what shapes your brand perception, where customer expectations are changing, and where your next marketing or product opportunity may be.
Tony WeismanFormer CMO, Dunkin'Reddit threads, LinkedIn posts, reviews and news in one place, dated and deduplicated. You stop checking twelve tabs.
Robin separates people talking about you from people asking for what you sell, and scores how ready they are to buy.
Ask Robin why sentiment moved. Every sentence links to the mentions behind it, so you can check before you tell a client.
What you get
Negative spike · refunds
22:14 · +11 pts · 402 mentions
New buyer signal · 91
LinkedIn · Head of marketing, SaaS
Creator mention · 41.7K reach
YouTube · Tech with Marcus
Slack, Teams, email or webhook the minute sentiment spikes or a buyer posts.
The conversations worth your time, at 09:00. Nothing worth it? We stay quiet.
A workspace per brand, white-label reports, team seats, CSV and API export.
Every minute
A one-minute slice of what BrandRobin reads. Most of it stays grey. What lights up is about you: a complaint worth answering, a fan worth thanking, a buyer asking for what you sell.
r/consumeradviceNegativeStill waiting on my refund after 11 days. Support keeps closing the ticket.
Tech with MarcusI tested five budget earbuds for a month so you don't have to
Head of marketing, SaaSBuyer 91We need a social listening tool that covers Reddit and reviews. Budget approved for Q4.
Show HNI built a tiny RSS reader that runs in the terminal
@clara_wPositiveSupport sorted my issue in an hour and sent a credit. Did not expect that.
QuoraWhat is the difference between brand monitoring and social listening?
r/consumeradviceNegativeStill waiting on my refund after 11 days. Support keeps closing the ticket.
Tech with MarcusI tested five budget earbuds for a month so you don't have to
Head of marketing, SaaSBuyer 91We need a social listening tool that covers Reddit and reviews. Budget approved for Q4.
Show HNI built a tiny RSS reader that runs in the terminal
@clara_wPositiveSupport sorted my issue in an hour and sent a credit. Did not expect that.
QuoraWhat is the difference between brand monitoring and social listening?
In this minute · 4,118 read · 9 worth your time
How it works
Three moves. BrandRobin does the first two. You do the third, in ten minutes a day.
Third time this month. Is there a delivery app that actually refunds on time? Ready to switch today.
Robin · brief
Mentions up 18.2% to 12,480. One refund thread drove most of the negative share; creator coverage offset it.
Compared with what you do today
Who it is for
Marketing and PR agencies
Every client wants to know what people said this week, and nobody has time to read it all.
One workspace per client, white-label reports, and a Robin brief you can forward as it is.
The new Acme ad is tone deaf. Unfollowing.
Consumer apps, retail, ecommerce
A bad thread can trend overnight, and you hear about it from your CEO.
Spike alerts in minutes, with the one post that started it and the accounts amplifying it.
Still waiting on my refund after 11 days.
SaaS, services, B2B
People ask for tools like yours every week, in threads you never see.
Buyer signals scored for intent, with a reply drafted in your voice for you to post.
We finally outgrew spreadsheets. Booking demos this week.
Honest note: BrandRobin reads public conversations. Private Slack, Discord and WhatsApp groups are not covered, and we say so.
BrandRobin for AI agents
Connect BrandRobin to ChatGPT, Claude, Cursor or any MCP client. Your agent can search mentions, pull sentiment and buyer signals, and ask Robin for a brief, then bring you in when it matters.
Inbox// Connect BrandRobin as an MCP serverconst spikes = await mcp.call("brandrobin.get_alerts", { workspace: "acme-media", type: ["sentiment_spike", "buyer_signal"], since: "24h",});// Ask Robin to explain the biggest oneconst brief = await mcp.call("brandrobin.ask_robin", { question: "Why did negative sentiment jump last night?", cite_sources: true,});// brief.sources → the 402 mentions behind the answerFAQ
Public posts, comments, reviews and articles that mention your brand, your competitors or the problem you solve. Each one is dated and tagged with sentiment, and scored for buying intent when someone is asking for a product or service like yours. Mentions and buyer signals live in separate feeds, so neither buries the other.
Setup takes about 3 minutes: paste your website, confirm the listeners we propose and pick your sources. We backfill the last 30 days straight away, so your first feed and your first Robin brief are ready within minutes.
Reddit, LinkedIn, X, YouTube, Instagram, TikTok, Facebook, Quora, Hacker News, Bluesky, Product Hunt, GitHub, Medium, Substack, news sites, review sites, app stores, forums and the open web. Private Slack, Discord and WhatsApp groups are not covered.
Robin is the AI analyst inside BrandRobin. It answers only from the mentions in your workspace, and every claim links to the mentions behind it. When there are too few mentions to call a trend, it says so in the sentence. Robin can be wrong, so check the sources before you send anything to a client.
Yes. Each client gets its own workspace with its own listeners, alerts, reports and team access. Growth includes 3 client workspaces, Scale includes 10, and the Agency plan goes beyond that.
Those tools count mentions for PR and reputation. BrandRobin does that too, then pulls out the people who are ready to buy, explains changes in plain sentences with sources, and drafts the next step. Same public data, more of it turned into action.
Yes. BrandRobin ships an MCP server and a REST API. Claude, ChatGPT, Cursor or any MCP client can search mentions, pull sentiment and buyer signals, and ask Robin for a brief.
Not if you answer like a person. Reply drafts help first and mention you only when it is useful, and nothing is posted without you. Answer a few threads a week, not fifty.
You pick a plan or your workspace pauses. No card is asked during the trial, the mentions you collected stay in your archive, and annual plans get 2 months free.
About 3 minutes to set up, then ten minutes a day to read the digest and act on what Robin flags. Listeners keep themselves up to date as the language around your brand changes.
7 days free. No credit card. Your first listener in minutes.